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Universal Auto Plaza KC
1500 NW South Outer Rd., Blue Springs, MO
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Map 1500 NW South Outer Rd., Blue Springs, MO Today 9-7:30pm (816) 542-2693
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Home / About Universal auto plaza kc in Blue springs, Mo / Universal auto plaza kc customer reviews in Blue springs Mo

How Was Your Experience at Universal Auto Plaza KC?

At the Universal Auto Plaza KC dealership, drivers in the area of Blue Springs, Missouri can view customer reviews and testimonials to see what our community is saying about us. Our most recent customer reviews and testimonials are featured below. If you’re a past or current customer of Universal Auto Plaza KC, please make sure to leave your own! We can’t wait to hear from you!


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4 Testimonials
5 out of 5 stars
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I called Universal Auto plaza just before they opened at 9 am on Friday 01/22/2021. A salesman named Dennis came on the line, I told him what I wanted and that I did not have a ride to the dealership in blue Springs, Mo, Dennis immediately told me to let them get the dealership open and then he would call me and come and pick me up in the vehicle that I was looking at on line. I bought that vehicle after the test drive. Universal is a great place to shop and buy a vehicle. Easy and fast.
David Bales
2021-02-23
I can't express how great my experience was with this company. The salesman, Mike Rowe was amazing to work with. He made us feel like we were old friends, not just another customer. All of the staff are very friendly. The cars are surprisingly low mileage (20,000 on the one I purchased) and the trade in value they gave us was the same we were offered by a large Ford dealership, so we know they are fair. The car I purchased needed significant touch up paint done to both the front and back bumperareas as well as the driver side door. I was told they would touch it up for free. I was skeptical. They made an appointment for a couple weeks later to bring the car back in (they have their own body shop). I took the car in and they gave me a loaner car! You don't ever hear of car lots doing that unless it's a new car dealership, and even then, it's iffy! So, I waited to write my review until after the entire process was finished. I wanted to be sure the service and follow-through was as good of an experience as the purchase. I'm beyond thrilled with the body shop. They told me it'd be hard to match it perfectly, but they did it! You can't tell at all. Talk about under promising and over delivering!!! They also detailed my car! We're already planning our next car purchase from them! Thank you Mike Rowe and Universal. I highly recommend this place... More
Julana Ortiz
2021-03-01
My husband (Brandon) had amazing car buying experience with Miles Liles from Universal Auto Plaza in Blue Springs. He purchased a Ford Explorer for me for Christmas and couldn’t say enough good things about the process and salesman. Miles was super helpful and not pushy. My husband drove a couple different vehicles and every time he returned one, Miles had the next one ready and waiting for him. He was super quick with financing and getting the deal done. He didn’t waste any time and was very experienced going above and beyond. We’ll be buying all future calls from Miles and couldn’t recommend him enough!... More
Lauren Hurt
2021-03-01
We talked to several people while at this dealership, and everyone was extremely professional, honest, fair, and respectful of our time while we were there with a 3 year old! They offered us a very fair value for our trade in, and were helpful, not pushy. Listened to our likes, dislikes, wish lists, and didn't try to push certain cars on us. We would definitely go back again.
Anonymous
2022-09-19

Inventory

Under $5k

$5,000 - $9,999

$10,000 - $14,999

$15,000 - $19,999

$20,000 - $29,999

Over $30k

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Universal Auto Plaza KC

1500 NW South Outer Rd.

Blue Springs, MO 64015

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Sales: (816) 542-2693

Service:  (816) 542-2812

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